Measuring progress: Toronto's By-Name List, Built for Zero, and the fiscal cost of inaction
How Toronto tracks who is homeless — and how completely — shapes what "progress" even means. Toronto has built the data infrastructure the national Built for Zero framework asks for, has genuinely achieved one of its two headline milestones and not the other, and sits inside a national measurement standard that itself changed in 2025. Underneath the measurement question is a concrete fiscal one: public healthcare spending on homelessness in Toronto runs roughly seven times higher per person than for housed residents.
The By-Name List and its known gap
Toronto's active By-Name List (BNL) — the individually-tracked roster used to coordinate housing
placements — stood at 10,331 people in October 2024 CSRL2-171. The List has a disclosed, structural
undercount: an estimated 18-20% of people experiencing homelessness in Toronto are not on it, primarily
people sleeping exclusively outdoors rather than using the shelter system the List is built from
CSRL2-171.
Two different milestones, one often conflated with the other
Toronto has achieved Quality By-Name List (QBNL) status for chronic homelessness in the Built for Zero
Canada framework — Toronto's Chronic Dashboard shows "Yes - 4.0." It has not achieved the equivalent
milestone for veteran homelessness, where Toronto's Veteran Dashboard shows "In progress." Toronto is one
of only three Ontario communities still "In progress" on veteran QBN data, versus every other listed
Ontario community (Cochrane, Durham, Kingston, London, Niagara, Nipissing, Ottawa, Peel, Sault Ste. Marie,
Simcoe, St. Thomas-Elgin, Sudbury, Waterloo, Wellington-Guelph, Windsor-Essex), all showing "Yes"
CSRL2-172. Achieving QBNL status for one population does not imply it for another — a distinction this
library's own ledger initially conflated before a direct primary-source check corrected it, and worth
stating plainly here since the same conflation is an easy one for any reader to make.
The measurement standard itself changed in 2025
Built for Zero's national framework retired its original single "functional zero" threshold in late 2025,
replacing it with a multi-dimensional "verified reductions" framework tracking whether reductions in
homelessness are rare, brief, nonrecurring, safe, and believable — verified with both quantitative
evidence and community/coach confirmation, rather than six consecutive data points against one number
CSRL2-178. "Functional zero" is no longer an active designation within Built for Zero; any comparison of
a city's status to a pre-2025 "functional zero" claim should be read against this changed standard, not
the old one.
The fiscal case: what inaction costs
A 2024 ICES/Homeless Hub linked-data study found average public healthcare costs of $12,209 per year for
a homeless person in Toronto in 2021-2022, against $1,769 for a housed resident and $1,912 for a low-income
housed resident — roughly 6.9 times and 6.4 times higher, respectively. Applied across Toronto's homeless
population, the study estimates $69.8-99.7 million in excess annual healthcare costs for approximately
10,000 people CSRL2-191. This figure captures healthcare spending specifically — it is not a claim about
total public cost of homelessness, which would also include shelter operations, income supports, and other
services covered elsewhere in this library.
Who does this work
The Toronto Alliance to End Homelessness (TAEH) is a collective-impact coalition of more than 100 member
organizations leading the Toronto Supportive Housing Growth Plan's 18,000-supportive-homes-by-2030 target,
and co-chairs Coordinated Access with Toronto Shelter and Support Services and the city's Housing
Secretariat CSRL2-303. The Canadian definition of homelessness used throughout this library originates
with Dr. Stephen Gaetz, a York University professor, Director of the Canadian Observatory on Homelessness
and Homeless Hub, and Member of the Order of Canada CSRL2-304. On workforce development specifically, the
Toronto Shelter Network already operates a Shelter Sector Pipeline Project for lived-experience workforce
development — an existing precedent worth citing directly whenever a "peer navigator" or similar new
workforce proposal is evaluated, since it predates most such proposals CSRL2-305.
What this page does not cover
This page does not track Toronto's real-time BNL count or QBNL status past this writing — both change regularly and are better queried live at their own dashboards than restated here as a fixed number. A genuine S1 live-discovery pass (WebSearch, then direct WebFetch) found one candidate updated figure — a claimed decline from roughly 15,400 to roughly 12,200 homeless individuals in "late 2025" — but the source citing it did not identify the underlying organization, researcher, or primary dataset ("a recent analysis circulating online," no further attribution given), so it is not cited here; this project's own sourcing discipline treats an unattributed figure as not yet meeting the bar for citation, not as a shortcut to a seemingly newer number. The Built for Zero Canada by-name-lists overview page itself confirmed no newer Toronto-specific dashboard data beyond what CL-172 already captures.
Sources
- City of Toronto, Shelter System Flow Data Dashboard (
RES-0217)CSRL2-171. - Built for Zero Canada, Community Progress dashboard (
RES-831)CSRL2-172. - Community Solutions / Built for Zero, functional-zero framework page (
RES-0014)CSRL2-178. - ICES / Homeless Hub, The Cost of Inaction: Healthcare Expenses Associated with Homelessness in
Toronto, 2024 (
RES-0039)CSRL2-191. - Toronto Alliance to End Homelessness, taeh.ca (
RES-0089)CSRL2-303. - York University Faculty of Education; Governor General of Canada honours page (
RES-0153)CSRL2-304. - Toronto Shelter Network, torontoshelternetwork.com (
RES-0001)CSRL2-305.
Related pages
- None yet — this is the first page specifically on measurement/progress-tracking methodology.